联系我们 / Contact Us
如果您对我们的产品或订单有任何问题，欢迎通过以下任一方式联系我们。我们通常会在 1 个工作日内回复。
[EN] If you have any questions about our products or your order, please contact us using any of the details below. We usually reply within one business day.
| 公司名称 / Company | 长沙昊溪科技有限公司 CHANGSHA HAOXI TECHNOLOGY CO., LTD. |
|---|---|
| 邮箱 / Email | info@istridemate.com |
| +86 153 6799 5693 | |
| 电话 / Phone | +86 153 6799 5693 |
| 注册地址 / Registered Address | 湖南省长沙市洞井街道中意一路 967 号中海珑庭 1 栋 1513 室（邮编 410000） Room 1513, Building 1, Zhonghai Longting, No. 967, Zhongyi Road, Dongjing Street, Changsha, Hunan 410000, China |
| 营业时间 / Business Hours | 周一至周六 9:00–18:00（北京时间） Mon–Sat 9:00–18:00 (GMT+8) |
| 统一社会信用代码 Unified Social Credit Code |
91430111MAEMC8GC4B |
订单与配送 / Orders & Delivery
肯尼亚地区支持货到付款（Cash on Delivery）。下单后我们会通过 WhatsApp 与您确认订单与配送信息；运费在收货时支付给配送员。
[EN] Cash on Delivery is available in Kenya. After you place an order, we will confirm the order and delivery details with you on WhatsApp. The delivery fee is paid to the courier when your order arrives.
售后服务 / After-sales
尺码不合适或收到商品有质量问题，请在收货后 7 天内联系我们，并附上订单号与照片，我们会尽快为您处理。详见 退款与退货政策。
[EN] If the size does not fit or the item arrives damaged, please contact us within 7 days of delivery with your order number and photos. See our Refund and Returns Policy.